HAVE QUESTIONS?

Frequently Asked Questions

What materials are your jewelry pieces made from?

Our jewelry features gold PVD plating applied to stainless steel or brass, ensuring hypoallergenic properties as they are lead-free and nickel-free.

Hypoallergenic jewelry minimizes the risk of allergic reactions, although individual experiences may vary. We highly recommend hypoallergenic jewelry for individuals with sensitive skin.

Are your jewelry pieces water-resistant or waterproof?

Our jewelry is coated with PVD over stainless steel, making it highly resistant to corrosion from water and daily wear, surpassing the durability of gold plating.

You can confidently wear our jewelry while swimming, showering, and exercising, as it is designed to withstand these activities.

To maintain the longevity of the coating, please refrain from applying lotions and perfumes directly onto the jewelry, as these substances can accelerate the fading of the plating.

How do I care for and clean my jewelry?

We recommend that our customers minimize exposure to water, creams, lotions, and oils to preserve the integrity of your stackt pieces. To clean we recommend giving earrings, rings, and necklaces a quick wipe with the complimentary cleaning cloth included in your purchase.

Can I track my order once it's been shipped?

Yes, once your order has been shipped, you will receive an email with a tracking number.

*Please reach out to info@stackt.co if you have not received any tracking info.

Are there any promotions or discounts available for first-time buyers?

Yes! Subscribe to our newsletter for 15% off your first purchase.

Can I contact customer support if I have questions or issues with my order?

Yes, you can contact our customer support team at info@stackt.co if you have any questions or issues regarding your order. We are here to assist you and ensure your shopping experience with us is smooth and enjoyable.